OUR POLICIES

Quality Policy

We at SMP Infrastructure Pvt. Ltd. ensure that we meet our responsibilities to our customers and To Deliver on-time, on-quality products and services that exceed our customer's expectations. We understand our customer's expectations, implement improvements to increase customer satisfaction.

We Are Committed To

Ensure & emphasize that customer needs and expectations and all statutory and regulatory requirements are fulfilled with the aim of achieving Customer satisfaction through our products and services.

Quality Policy

We gain valuable feedback from our customers to ensure we are meeting their needs at the highest level. We seek and incorporate customer's feedback to continuously improve our performance and the quality system's effectiveness. We will actively pursue quality improvements through programs that enable each employee to do their job right the first time and every time. Ensure that the Management Reviews set and review the quality objectives, and report on the internal audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System. It is this commitment to quality that has prompted us to structure our Quality Management System to suit the requirements of ISO 9001:2015.

Health Safety & Environment Policy

HSE is an integral part of planning and execution of projects at SMP Infrastructure Pvt. Ltd. Safe working environment at all our construction sites is a critical success factor for our business. We aim to protect the health and safety of all our employees and its associates and strive to minimize the environmental impact associated with our operations.

We Are Committed To

Compliance with all the relevant legal requirements including regulations, standards and codes of practices for Health..

Environmental policy

Safety and Environment and shall practice high level of standards that reflect the best practices in construction sector Provide necessary PPE's and Safe Operating Procedures by identifying and mitigating all possible risks & hazards to carry out required tasks with no injury to any personnel.

Promote HSE culture through clear communication to all its employees, stake holders, contractors and service providers by informing them about their obligations for achieving the objective of the policy. Promote a supportive culture encouraging people to actively participate in HSE improvement initiatives and ac tivities and empowering them to intervene and report on HSE issues or concerns to achieve continual improvement in HSE management and performance.

Adopt HSE culture at all levels by providing qualified resources, training the employees regarding HSE awareness, skill and competency enhancement. Systematic approach in HSE management to ensure continuous improvement. It is our commitment to health & safety that has prompted us to structure our Safety Policy to suit the requirements of ISO 18001:2007. And It is our respect for the environment that SMP Infrastructure Pvt. Ltd. confirm to the requirement of ISO 14001:2015.